Privacy Policy

Privacy Policy for GW-Trade.com

Last Updated: April 8, 2024

1. Introduction

Welcome to GW-Trade.com (“we,” “our,” or “us”). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.gw-trade.com and use our trading platform and related services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Identity Information: Full name, date of birth, nationality, government-issued identification details, photographs, signature, and other similar identifiers.
  • Contact Information: Email address, telephone number, mailing address, and other contact details.
  • Financial Information: Bank account information, payment card details, wire transfer details, transaction history, trading data, and other financial information.
  • Account Information: Username, password, account preferences, and security questions/answers.
  • KYC/AML Information: Information collected to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, including source of funds, occupation, employer information, and PEP (Politically Exposed Person) status.
  • Communications: Records of your communications with us, including customer support inquiries and correspondence.

2.2 Non-Personal Information

We may also collect non-personal information, which does not directly identify you:

  • Technical Information: IP address, browser type and version, operating system, device information, time zone setting, and location.
  • Usage Information: Information about how you use our website and Services, including browsing patterns, page views, time spent on certain pages, referral sources, and platform features used.
  • Trading Data: Anonymous and aggregate trading data, market analysis, and platform usage statistics.

2.3 Information Collection Methods

We collect information through:

  • Direct Interactions: Information you provide when registering an account, completing KYC verification, making deposits/withdrawals, conducting trades, contacting customer support, or using our Services.
  • Automated Technologies: Cookies, web beacons, server logs, and other tracking technologies that collect device and usage information automatically when you visit our website or use our Services.
  • Third Parties: We may receive information about you from third parties such as identity verification services, credit reference agencies, payment processors, and public databases.

3. How We Use Your Information

We use your information for the following purposes:

3.1 To Provide Our Services

  • Process and confirm transactions
  • Create and maintain your account
  • Execute trades and process deposits/withdrawals
  • Provide customer support and respond to inquiries
  • Verify your identity and conduct KYC/AML checks

3.2 Legitimate Business Interests

  • Improve and optimize our Services
  • Develop new features and products
  • Monitor and analyze usage patterns and trends
  • Prevent fraudulent activities and unauthorized access
  • Protect the security and integrity of our platform
  • Comply with legal obligations and regulatory requirements

3.3 With Your Consent

  • Send marketing communications about our products and services
  • Conduct surveys and research
  • Share promotional offers and updates

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processors, KYC verification services, cloud hosting providers, analytics providers, and customer support services.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, advertising, research, or similar purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure network infrastructure
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Our legal obligations under applicable laws
  • The statute of limitations for potential legal claims
  • Operational necessity

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to access, review, and update the personal information we hold about you.

7.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.3 Deletion

You may request the deletion of your personal information, subject to legal obligations that may require us to maintain certain records.

7.4 Restriction of Processing

You may request that we restrict the processing of your personal information under certain circumstances.

7.5 Objection

You may object to the processing of your personal information for direct marketing purposes or based on our legitimate interests.

7.6 Withdraw Consent

Where we rely on your consent as the legal basis for processing, you may withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files that are stored on your device when you visit a website.

8.1 Types of Cookies We Use

  • Essential Cookies: Required for the operation of our website and platform functionality.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and analyze website traffic.
  • Functionality Cookies: Enable the website to remember choices you make and provide enhanced features.
  • Targeting Cookies: Record your visit to our website, the pages you visited, and the links you followed to deliver more relevant advertisements.

8.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or be notified when a cookie is being sent. However, disabling cookies may affect the functionality of our Services.

9. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we transfer personal information across borders, we take appropriate safeguards to ensure that your information receives an adequate level of protection, such as:

  • Standard contractual clauses approved by relevant data protection authorities
  • Privacy Shield certification (where applicable)
  • Binding corporate rules for transfers to entities within our corporate group

10. Children’s Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to read the privacy policies of all third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

GW-Trade.com
Email: privacy@gw-trade.com
Address: C/O Tayto Group Limited Princewood Road, Earlstrees Industrial Estate, Corby, Northamptonshire, NN17 4AP

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of United Kingdom, without giving effect to any principles of conflicts of law.